FAQs
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We won’t … until we get to know each other a little bit first! Before we even schedule a first session, I like to schedule a free 20-30 minutes phone or video call. The benefits of talking before we schedule a first appointment:
1) we can both start to determine if we’re a good fit for each other;
2) allows me to learn more about what you’re hoping to get from therapy;
3) we can discuss scheduling, fees and insurance (If you can, try to learn about your mental health care benefits before we have our free phone consultation); and
4) you can ask me any questions you might have, including ways that I might make therapy or the therapy space more accessible.
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Yes, I do! I hold sliding scale fees for queer, trans, GNB, and/or racially marginalized folks who are without financial employment, in street economies, without insurance benefits for mental health, or are navigating financial insecurity.
Please reach out to learn more about my sliding scale.
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I am in-network the following insurance panels: Independence Blue Cross Blue Shield and Princeton University’s Student Health Plan.
Otherwise, I am an out-of-network provider. I can provide you with the appropriate documentation to submit to your insurance for reimbursement.
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Navigating insurance can be really confusing!
You can use the following questions to learn more about what your insurance plans offers for mental healthcare benefits - this will assist in you making informed decisions about your therapy plan. You can either call your insurance company (at the number listed on the back of your insurance card), send these questions to your insurance company’s inquiries email address, or review them in your insurance manual, brochure, or policy. If you can, try to learn about your mental health care benefits before we have our free phone consultation.
Out-Of-Network Benefits Questions:
1) Do I have any out-of-network benefits to see a licensed mental health counselor?
2) What percentage of services does my plan cover?
3) Do I need to meet a deductible and how much of that deductible have I already met?
4) Is there a limit on the total amount of sessions covered? And, in what time period?
5) What is the process for getting reimbursed? Where can I access reimbursement forms?
6) Check regarding their limitations on “reasonable fees” in terms of how much they'll reimburse for.
7) Ask your insurance provider if the information they supplied applies to telehealth sessions, and if they do cover telehealth sessions, inquire whether such coverage is permanent and not only during ongoing COVID-related policy.
In-Network Benefits Questions:
1) Do I have in-network benefits to see a licensed mental health counselor?
2) If so, where I can locate a list of providers that are in-network?
3) What are the details of my coverage (e.g., how long can I see a provider, what is my co-pay, is there a deductible?)
4) Ask your insurance provider if the information they supplied applies to telehealth sessions. If they do cover telehealth sessions, confirm with them that such coverage is permanent and not only during ongoing COVID-related policy.
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I offer both in-person and virtual appointments. I have an office in Philadelphia, Pennsylvania. I offer virtual appointments to individuals seeking telehealth and to those who are not local to Philadelphia.
All virtual appointments are offered through a HIPAA-compliant telehealth platform.
Due to the ongoing impact of COVID-19, I will sometimes see all my clients virtually, in order to keep you and me safe.
At times, I will ask that you and I both wear masks in the waiting room and throughout our session. When COVID rates are reduced, I operate on a community care model: I wear a mask, and I ask that folks wear masks if they've been recently exposed to COVID or if they feel like they'd best care for their communities by wearing a mask (e.g., you were just at a large unmasked concert or conference). Otherwise, I am comfortable with my clients not masking. And, I always support folks wearing masks if that is best for them!
I ask that all my clients are vaccinated for COVID-19, with relevant boosters.
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My office in Philadelphia is located in an ADA-compliant building. This means that the building is equipped with ramps, mobility device-accessible elevators and entryways, and ADA-compliant restrooms on select floors.
The restrooms nearest my office are single occupancy, with all-gender bathroom signage.
While there are building attendants in the front lobby, you will not be asked to present identification to enter the building.
I try to use furniture in my office that supports folks of many sizes.
Due to the ongoing impact of COVID-19, I will sometimes see all my clients virtually, in order to keep you and me safe.
When COVID rates are high, I will ask that you and I both wear masks in the waiting room and throughout our session. When COVID rates are reduced, I operate on a community care model: I wear a mask, and I ask that folks wear masks if they've been recently exposed to COVID or if they feel like they'd best care for their communities by wearing a mask (e.g., you were just at a large unmasked concert or conference). Otherwise, I am comfortable with my clients not masking. And, I always support folks wearing masks if that is best for them!
I ask that all my clients are vaccinated for COVID-19, with relevant boosters. I use HEPA air filtration machines in both my waiting room and office space. I sanitize high-touch surfaces regularly.
If you have additional questions, or if there are ways I can make my space safer or more accessible, please ask me!